Total: RM 0.00

Frequently Asked Questions

Quick answers about the gift box, delivery, and after-order changes.

What cookie flavours are available in the W Cookie Gift Box?
The W Cookie Gift Box comes with:
  • Baker’s Chocolate Walnut Cookie
  • Fudgy Chunky Brownie Cookie
  • Granny's Pineapple Tart
  • Matcha Almond Bliss
What is the shelf life of the cookies?
Our cookies are handmade with zero added preservatives. All cookies shipped will have a minimum of 3 weeks shelf life.
Can I include a personalised message?
Yes. The message you enter during order submission will be engraved onto the back of the giftbox slider.
How long does delivery take after I submit the details?
We typically dispatch your order on the next working day. Delivery usually takes 2–3 working days, excluding unforeseen delays (e.g., heavy rain, flood, etc).
How do I track my delivery?
Once your gift box is shipped, you will receive an email with the courier, airway bill number, and tracking link (if available).
Can I change the delivery address after submitting?
If your parcel has not been shipped yet, we can help update the delivery address. Please contact us immediately at general@workaholic.my.
Can the W Cookie Gift Box be delivered outside Peninsular Malaysia?
At the moment, delivery is only available within Peninsular Malaysia.

Still need help? Email us at general@workaholic.my.